VOICE OF CUSTOMER SHOULDN’T BE LIMITED TO THE QUESTIONS YOU ASK​

Surveys alone can’t cover all you need to know about your customer’s decisions. Our conversational AI augments your VOC program and eliminates survey blind spots​

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AUGMENT YOUR VOC STACK WITH A CUSTOMER-LED APPROACH​

LUCI, our AI engine, orchestrates dynamic one-on-one conversations led by your customers that deliver qualitative insights at a quantitative scale.

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WORTHIX CONTINUALLY TRACKS CRUCIAL MOMENTS IN THE CUSTOMER JOURNEY

Invite customers to converse with LUCI during moments like post-sale, customer service interaction, renewal, or churn to find pains and opportunities at their source. 

LUCI is fluent in every language to address any customer demographic, region, or segment you need. That’s what we call empathy at scale. 

TIE YOUR CUSTOMER EXPERIENCES TO REVENUE, ONCE AND FOR ALL​

Worthix connects your customer experiences with share-of-wallet, loyalty, and churn so you can drive revenue, avoid misguided costs and reduce the risk of strategic misses.

WHAT WE EMPOWER​

Deeply understand your customers expectations in each of your markets to create new products, services and offers that are perfectly tailored to them 

Turn the high speed of change into a competitive advantage by updating strategies before your competitors even realized that the market has changed

Empower your teams to be first-movers by continuously feeding them with relevant changes in the market

Focus your investments on the customer experiences directly connected to sales, loyalty, and reduced churn

Share a more dynamic voice of the customer across your organization, so everyone is always up to date about your customer’s expectations

Know your customer so well so that each one of them could feel your experiences are delivering meaningful value

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WE WORK SEAMLESSLY ALONGSIDE YOUR
CURRENT CUSTOMER EXPERIENCE SYSTEMS

We built LUCI to work in tandem with your VoC stack to provide a deeper understanding of customers’ decisions. Whether you use an enterprise platform or metrics such as satisfaction or recommendation, Worthix provides the crucial missing link to correlate your customers’ experiences with business and financial KPIs.

THE BIGGEST COMPANIES IN THE WORLD
ARE ADDING WORTHIX TO THEIR CX STACK