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In a 3-step cycle, Worthix aligns the value you offer with the value customers perceive
1. Track Value
2. Find Actionability
3. Co-create Innovation
CVA
Customer Value
Alignment Cycle
1. Track Value
The power of real conversations with LUCI
LUCI, our conversational AI continuously tracks Customer Value through scalable one-on-one conversations. Our advanced mathematical models then extract how perceived Customer Value contributes to your business’s strengths, weaknesses, opportunities, and threats.
1. Track Value
The power of real conversations with LUCI
LUCI, our conversational AI continuously tracks Customer Value through scalable one-on-one conversations. Our advanced mathematical models then extract how perceived Customer Value contributes to your business’s strengths, weaknesses, opportunities, and threats.
2. Find Actionability
Connect the ‘why’ to the ‘what’
Worthix connects our hot data with your transactional data to extract deep, actionable data. Learn customers’ “why”, then connect it to who, where, what, when, and how to innovate accordingly.
By combining perceived Customer Value with metadata, we pinpoint opportunities for you to add value and track how those changes affect customer expenditure and loyalty.
3. Co-create Innovation
Co-create alongside your customers
We empower companies to co-create innovation alongside customers to deliver what customers value and maximize ROI. Once you know what customers value and where the biggest business impact, it’s time to find the best way to deliver it. The Worthix Co-create Innovation tool allows companies to invite customers to participate in the innovation process.
3. Co-create Innovation
Co-create alongside your customers
We empower companies to co-create innovation alongside customers to deliver what customers value and maximize ROI. Once you know what customers value and where the biggest business impact, it’s time to find the best way to deliver it. The Worthix Co-create Innovation tool allows companies to invite customers to participate in the innovation process.
