Augmented VoC with real conversations, not Surveys
Static, traditional VoC surveys can lead to blind spots.
We extract value perceptions from real conversations and reveal what is driving customers’ decisions.
Customers’ perception of value is in constant flux and cannot be measured through static customer survey questionnaires. We track Customer Value through dynamic conversations that can be acted upon continuously.
Understand which customers profiles are most likely to perceive value in your offerings and how they are impacted by your internal influencers and the external influencers of the market.
Understand which customers profiles are most likely to perceive value in your offerings and how they are impacted by your internal influencers and the external influencers of the market.
While quantitative research can survey consumer insights at scale, the qualitative approach offers more depth of insights. Worthix is the first technology to track qualitative insights at a quantitative scale, giving you the best of both worlds.
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