DEMO

LUCI: Worthix’s AI that extracts Customer Value from conversations

No matter who your customers are, where they’re from, or what they care about, LUCI engages with each individual by:

  • Listening to them
  • Understanding their priorities
  • Conversing to dig deeper
  • Improving on what matters

LUCI

Let your customers tell you what
value means to them​

Only customers know what they truly value, but even for them, it can be hard to put into words.

LUCI tackles conversations with a humanistic approach to extract the most impactful influencers of Customer Value and predict how they can shape decisions of expenditure and loyalty.

LUCI

Infinitely scalable incredibly powerful​

LUCI has the power to hold and analyze an endless number of 2-minute customer conversations continuously and at scale. By allowing customers to lead the conversation, LUCI offers a deeper, more exploratory range of insight that can be scaled infinitely with artificial intelligence. This is qualitative insights at a quantitative scale.
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LUCI

A SWOT analysis powered by VoC

Through LUCI, Worthix has created the world’s first Customer Value SWOT analysis that is 100% based on the voice of the customer. This means its results are unbiased and focus on what customers perceive as value. The Worthix Customer Value SWOT supports executive alignment, strategies, and investment priorities for any team, be it marketing, product, strategy, or even the C-Suite.

LUCI

A SWOT analysis powered by VoC

Through LUCI, Worthix has created the world’s first Customer Value SWOT analysis that is 100% based on the voice of the customer. This means its results are unbiased and focus on what customers perceive as value. The Worthix Customer Value SWOT supports executive alignment, strategies, and investment priorities for any team, be it marketing, product, strategy, or even the C-Suite.

LUCI

Connect conversations with business metrics ​

Through conversation, LUCI allows customers to share the influencers that consciously or subconsciously sway their perceptions of value. She can pinpoint these influencers and predict how they impact overall perception of value and determine the effect they have on business metrics and KPIs.
Take action today

Close the gap between what value means to your customer and the value your business is delivering ​

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