Carefully crafted moments are the heart of your business, but do you know which ones keep guests coming back?
We provide you with the intelligence to strategically design peak moments and smooth out points of friction.
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Worthix tells you the impact individual moments have on guests’ perceptions and loyalty.
What keeps a guest coming back? It could be a million things, but we can pinpoint what it is for each of your guests.
Our one-on-one conversations create an empathetic connection with guests to understand what motivates their loyalty – or lack thereof. This empathy helps you deliver experiences your guests will remember and ensures you’re always their #1 choice.
Your most frequent complaint may not be the most damaging. Worthix lets you focus on the issues that have the highest impact on guest decisions.
We provide you with a ranking of impact vs. frequency so you know where to focus your investments to maximize loyalty.
Your most frequent complaint may not be the most damaging. Worthix lets you focus on the issues that have the highest impact on guest decisions.
We provide you with a ranking of impact vs. frequency so you know where to focus your investments to maximize loyalty.
In a business where empathy and human connection are essential, how do you ensure that you’re reaching guests consistently across all your locations?
With conversation-based technology, you can scale empathy across regions, languages and brands. This highly intelligent and adaptable technology reaches each of your guests, no matter where they are.
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