eBook
THE CUSTOMER DECISION LOOP
CONSUMER BEHAVIOR PSYCHOLOGY CAN BE COMPLEX - BUT UNDERSTANDING CUSTOMER DECISIONS DOESN'T HAVE TO BE.
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Introducing the Customer Decision Loop, a roadmap designed to help you chart customer decisions from the moment a need arises to the moment the customer decides "Yes, it's worth it".
Learn the 5 key stages to any decision:
- 1. The Need
- 2. Expectations
- 3. "Worth It" Analysis
- 4. The Decision
- 5. Continuous Cycle (the Loop)
Decisions change constantly because the market changes constantly. It’s not enough to be “worth it” today. You have to understand why you’re worth it so you can be customers’
#1 choice tomorrow. That’s why we call it the Decision Loop – it doesn’t end when money changes hands.
#1 choice tomorrow. That’s why we call it the Decision Loop – it doesn’t end when money changes hands.
Decisions change constantly because the market changes constantly. It’s not enough to be “worth it” today. You have to understand why you’re worth it so you can be customers’
#1 choice tomorrow. That’s why we call it the Decision Loop – it doesn’t end when money changes hands.
#1 choice tomorrow. That’s why we call it the Decision Loop – it doesn’t end when money changes hands.