THE ONLY TECHNOLOGY ON THE MARKET THAT MEASURES THE CUSTOMER DECISION​

Learn everything there is to know about why your customers make decisions And turn that insight into action with confidence and scientific precision.
Our conversational AI augments your VoC program and eliminates survey blind spots.

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The world's biggest companies are using Worthix

TIE YOUR CUSTOMER EXPERIENCES TO REVENUE, ONCE AND FOR ALL​

Most companies track emotional experiences such as brand equity, and social influence separated from their more rational VOC survey questions. ​
LUCI’s one-on-one conversations explore both tangible, and intangible perceptions, and the competitive landscape influencing customers’ decisions. ​
This empowers you to combine the right dose of reason and emotion when you are designing your brand strategy, your marketing offers, and your customer experiences.​

AUGMENT YOUR VOC STACK WITH A CUSTOMER-LED APPROACH​

LUCI, our AI engine, orchestrates dynamic one-on-one conversations led by your customers that deliver qualitative insights at a quantitative scale.

RANK POSITIVE AND NEGATIVE CUSTOMER EXPERIENCES BASED ON BUSINESS IMPACT

Worthix makes clear how much each experience is impacting your business results, even when they’re not frequently mentioned by your customers.

Our ranking combines:

WHAT WE EMPOWER​

Deeply understand your customers expectations in each of your markets to create new products, services and offers that are perfectly tailored to them 

Turn the high speed of change into a competitive advantage by updating strategies before your competitors even realized that the market has changed

Empower your teams to be first-movers by continuously feeding them with relevant changes in the market

Focus your investments on the customer experiences directly connected to sales, loyalty, and reduced churn

Share a more dynamic voice of the customer across your organization, so everyone is always up to date about your customer’s expectations

Know your customer so well so that each one of them could feel your experiences are delivering meaningful value

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WE WORK SEAMLESSLY ALONGSIDE YOUR
CURRENT CUSTOMER EXPERIENCE SYSTEMS

We built LUCI to work in tandem with your VoC stack to provide a deeper understanding of customers’ decisions. Whether you use an enterprise platform or metrics such as satisfaction or recommendation, Worthix provides the crucial missing link to correlate your customers’ experiences with business and financial KPIs.​
THE BIGGEST COMPANIES IN THE WORLD
ARE ADDING WORTHIX TO THEIR CX STACK