What We Do
The Evolution of Customer Feedback
A dynamic market requires dynamic technology. Worthix’s A.I. is self-adaptive and captures insights based on your customers’ individual needs as they change in real-time.
But we go a step beyond detection; we tell you which experiences affect your bottom line.
We find exactly where the pain lies within the experience, and then the impact it has on customer decisions and churn. This way, you don’t waste time and money figuring out where to target your efforts.
No Designing Required
Our questionnaire is evergreen and self-adaptive. It doesn’t require design or updates — our AI continuously modulates its questions according to customer responses.
The Worthix questionnaire not only stays relevant regardless of current events in the market, it also continuously monitors changing customer expectations so you can keep your value proposition relevant.
Get In Touch With Us
Evolve Your Customer Experience Technology
Into Scalable and Continuous One-on-One Dialogues
THERE’S A REASON MARKET LEADERS ARE MOVING TO WORTHIX
Weigh and Measure Key Experiences
Ever try to measure the impact that every small experience has on the customer’s decision? It’s hard, especially with dated technology.
Not anymore; Worthix identifies how even micro-experiences affect customer choices. It’s easier than ever to understand how they make decisions and where you can improve their journey.
We explain what makes you the most “worth it” to customers in a way that emotion, satisfaction, effort and recommendation can’t on their own.
Ace the Competitive Landscape
Couple the best customer data with a side-by-side comparison of your competition, and you can tactically choose your next moves with ease.
Our dashboards give decision-makers the confidence to invest in all the right places, boosting loyalty and overtaking your competitors.
Use Worthix algorithms to simulate how and where you need to improve in order to catch up or set aggressive goals that keep you ahead.
Bring Clarity to the Emotional Decision
Everyone is trying to measure customer emotions, but most are overlooking one crucial fact:
Feelings of satisfaction and recommendation don’t correlate with decisions to buy, re-buy or churn.
Emotions can impact customer decisions, but there’s more to it than ‘happy’ and ‘sad’. We go further into what drives customers’ emotional decisions so you can see clearly what makes them stay or leave.
Get In Touch With Us
Evolve Your Customer Experience Technology
Into Scalable and Continuous One-on-One Dialogues
THERE’S A REASON MARKET LEADERS ARE MOVING TO WORTHIX